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Operations Management: Nature of Quality

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Discuss about the nature of quality and analyze the concepts.
Solution
The concept of quality in Operations Management is discussed in detail. This is followed by a detailed analysis on the various dimensions of quality, namely

1. Performance
2. Reliability
3. Features
4. Durability
5. Serviceability
6. Perceptiion
7. Aestheics

A short analysis on the determinants of quality is also included.
No. of Words:  1,270 words   Help
References:  7   Help
Price: $10.00
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